Frequently Asked Questions
Here are some Frequently Answered Questions. If you cannot find the answer you are looking for, feel free to contact us and we will do our best to help you out.
Do you have a shop I can come visit?
Yes, our address is 20c Gregory Street, Mackay, Queensland, 4740 Australia
I can’t login, what do I do?
Please click here to reset your password and view your account.
What is Southern African Food?
With a wide range of multicultural influences, Southern African Cuisine is sometimes called “Rainbow Cuisine”. Modern day Southern African Food is a vibrant mix of flavours, influenced by food from many of the different cultures found in Southern Africa, including: Indigenous African, Dutch, German, French, Italian, Greek, British, Indian, Asian and Portuguese. This unique melting pot of flavours has led to a wide range of famous Southern African dishes that are full of flavour and character.
What is the difference between ‘Use-by’ and ‘Best before’ dates?
All food with a shelf life of less than 2 years must be date marked.
Used-by or Expiry date
It is illegal to sell foods after its ‘Use by’ or ‘expiry date’.
Any food passed its ‘Use-by’ or ‘expiry date’ must be thrown away even if it looks fine. It may be unsafe to eat due to nutrients that may become unstable or a bacteria build-up that may occur.
A best before date is not the same as a use by date or expiry date. Food marked with a best before date can still be sold after this date passes, provided it is safe and suitable for consumption. While the best before date indicates that a product may lose some of it’s quality after that date, these foods can generally be expected to retain their colour, taste, texture and flavour provided that they are stored correctly. For more info please visit http://www.health.qld.gov.au/foodsafety/documents/fs-15-useby.pdf
